How It Works | Pawmenities
How It Works

Booking Made Simple

From reservation to reunion, we've designed every step to give you peace of mind and your pet the royal treatment.

Learn More
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5 Easy Steps
Quick process
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Confirmed!
Booking secured
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Free Pickup
Luxury chauffeur
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Daily Updates
Photos & videos
Happy dogs at Pawmenities
5 Simple Steps
From booking to tail wags ✨

Your Journey at a Glance

Five simple steps from booking to pick-up. Tap any step to learn more.

1

Submit Request

Fill out our quick booking form with your pet's details and preferred dates.

~5 min
2

We Review

Our team reviews your request and verifies vaccination records.

Within 24h
3

Confirm & Pay

Secure your reservation with a deposit within 72 hours.

72h window
4

Prepare & Pack

We'll send you a checklist and reminder before drop-off day.

Before stay
5

Relax & Enjoy

Drop off your pet and receive daily photo & video updates!

During stay
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STEP 1 Takes about 5 minutes

Tell Us About Your Pet

Our booking form is designed to be quick and easy. We just need the essentials to get startedβ€”no obligations yet!

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Select Your Dates

Choose check-in and check-out times

We offer flexible drop-off between 7AM-11AM and pick-up between 4PM-7PM. Late pickups available.
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Pet Profile

Breed, age, weight, and personality

Tell us about your pet's temperament, play style, and any special needs so we can match them with the right playmates.
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Choose Services

Daycare, boarding, or add-ons

Select from daycare, overnight boarding, spa treatments, training sessions, and our luxury chauffeur service.
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Check-in β†’ Check-out Dec 20 - Dec 27, 2024
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Pet Name Click to add...
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Service Type Click to select...
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STEP 2 Within 24 business hours

We Review & Respond

Our team personally reviews every request. We verify vaccination records and check availability to ensure the perfect fit for your pet.

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Vaccination Verification

Rabies, Bordetella, DHLPP required

All vaccines must be current and administered by a licensed vet. Titers accepted for Rabies in some cases.
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Confirmation Email

Detailed response within 24 hours

You'll receive availability confirmation, pricing breakdown, and secure payment link.

Application Status

In Progress
πŸ“‹ Request Received

Dec 15, 2024 at 2:30 PM

πŸ’‰ Records Verified

All vaccinations up to date

πŸ“… Checking Availability

Reviewing capacity for your dates

βœ… Approval Pending

Final confirmation coming soon

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STEP 3 72-hour payment window

Secure Your Spot

Once approved, you'll receive a secure payment link. Lock in your reservation with a deposit within 72 hoursβ€”after that, your spot may be released to another pet parent.

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Time-Sensitive

72 hours to confirm your booking

We hold your dates exclusively for 72 hours. Need more time? Just let us knowβ€”we're flexible!
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Secure Payment

Stripe-powered, encrypted checkout

We accept all major credit cards. Your payment info is never stored on our servers.
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Instant Confirmation

Email receipt with all the details

You'll receive a confirmation email with drop-off instructions, what to bring, and emergency contacts.
72h to confirm
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STEP 4 A few days before arrival

Pack & Prepare

A few days before your pet's stay, we'll send you a friendly reminder with everything you need to know. Here's what to bring (and what to leave at home!).

Pre-Portioned Food

Labeled bags for each meal (we follow your feeding schedule)

Medications (if needed)

Original packaging with clear dosage instructions

Comfort Items (optional)

A favorite toy or blanket that smells like home

No Bedding Needed!

We provide premium orthopedic beds and cozy blankets

Food, Medications Vaccine Records Comfort Item Drop-off Window REMINDER
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STEP 5 During your pet's stay

Relax & Stay Connected

While you're away, your pet will be having the time of their life! We send daily photo and video updates so you never miss a moment of tail-wagging fun.

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Daily Photo Updates

3-7 photos per day via text or email

We capture playtime, naptime, and all the adorable moments in between. Boarding guests get more updates!
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Video Clips

Short videos of your pet having fun

From group play sessions to one-on-one snuggle time, you'll see how happy your pet is.
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24/7 Supervision

Staff on-site around the clock

Our trained team never leaves. Your pet is watched, loved, and cared for every minute of their stay.
NEW πŸ•
Morning Zoomies! πŸƒ

Today at 9:30 AM

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Fetch Champion

Today at 11:00 AM

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Lunch Time!

Today at 12:30 PM

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Cozy Nap Time

Today at 3:00 PM

Daycare vs Boarding

Curious what a typical day looks like? See the difference between our services.

7:00 - 11:00 AM

πŸš— Drop-Off

In-person or luxury chauffeur pickup from your home

11:00 AM - 12:00 PM

🎾 Morning Play

Structured play sessions and agility activities

12:00 - 1:00 PM

πŸ“Έ Pupdates Sent

1-2 updates with 3-5 photos to your phone

1:00 - 4:00 PM

😌 Enrichment

Puzzle toys, training, and quiet rest time

4:00 - 7:00 PM

🏠 Pick-Up

Take home a tired, happy pup (or we deliver!)

7:00 - 8:00 AM

πŸŒ… Wake & Walk

Morning stretch and bathroom break

8:00 - 12:00 PM

πŸ• Playgroup

Supervised social time with matched friends

12:00 PM

πŸ“Έ Midday Update

Photos and videos from the morning

12:00 - 5:00 PM

🍽️ Lunch & Rest

Meal time followed by quiet relaxation

5:00 - 8:00 PM

πŸŒ™ Evening Play

Dinner and final play session

8:00 PM - 7:00 AM

😴 Sleepover

Cozy beds + 24/7 staff supervision

Frequently Asked Questions

What vaccinations are required?

We require the following vaccinations: Rabies (both one-year and three-year vaccinations are accepted), Distemper (both one-year and three-year vaccinations are accepted), and Bordetella (every six months). Please upload records to your portal before arrival.

What should I bring for boarding?

Bring your dog's food, any medication, and a favorite toy. We provide bedding and bowls.

Do you offer pickup and drop-off?

Yes! We offer pet taxi services within a 3-mile radius of our Seaport location. Contact us for pricing.

Ready to Book Your Pet's Luxury Stay?

Join thousands of happy pet parents who trust Pawmenities for cage-free, 24/7 supervised care in Boston.

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